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Support

Report not where you expected it? Start with your junk folder — that's where most of them are. If it isn't there, the form below will sort it out.

Find my report

Have your reference? That on its own opens your report. Don't have it? Enter the VIN or plate you searched plus the email address you used, and we'll open it here and now just the same.

On your receipt and at the top of your report. On its own, it's enough.

or

If you searched a plate, pick the state you used.

Both needed together, and both have to match the order — the address you used at checkout.

We never ask for card details. If anything claiming to be us asks you for a full card number over email or the phone, it isn't us.

Contact support

We reply to the email address you provide within two (2) business days. If you entered the wrong VIN, no data was returned, or something in your report doesn't make sense, the FAQ covers most of it.

We reply here.